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When is delivery money held, charged or released?

Short answer. Booking a funded delivery holds the quoted amount in its country wallet. Settlement follows confirmation; eligible cancellations or an unsuccessful search release the hold according to the delivery’s state and applicable fees. The wallet ledger shows each movement.

Best for
  • ✓ Understanding an available balance
  • ✓ Checking a cancelled delivery
  • ✓ Reconciling automated bookings
Limits and responsibilities
  • • Cancellation fees can apply after assignment
  • • A release returns funds to the workspace wallet; it is not automatically a card refund
  • • Tips are separate from the original quote

How it works

  1. 01Review the quoted price before funding
  2. 02Check the delivery state before cancelling or retrying
  3. 03Use the wallet ledger to reconcile holds, releases and settlement
get_wallet_balancecancel_deliveryconfirm_delivery

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