answers / returns-and-reverse-logistics-for-agents
Can an AI agent arrange a return or a reverse delivery?
Short answer. create_return books the reverse leg of a completed delivery: the driver collects from the last drop-off and brings the item back to the original pickup, with proof at both ends.
Best for
- ✓ E-commerce returns to a local store
- ✓ Loaner equipment coming back
- ✓ Undeliverable items returning to sender
Limits and responsibilities
- • The original delivery must exist on your account
- • Retailer return authorisation is your responsibility
How it works
- 01create_return(delivery_id)
- 02track_delivery
- 03get_proof_of_delivery
create_returntrack_deliveryget_proof_of_delivery