Returns and reverse logistics

One call reverses a delivery: the driver collects from the customer and brings the item back, with receipt-style proof at both ends.

The problem

Returns are the ugliest part of e-commerce: printed labels, drop-off points, a week in transit. Agents can now schedule a collection the moment the customer asks.

How it works

create_return on a completed delivery, or a new delivery with the customer as pickup
The driver collects, photographs the item, delivers to your store or warehouse
Proof at both ends closes the return in your system

Tool: create_return · Proof: Photos of the collected item and the handoff. · Price: Priced like a delivery; batching a pickup with a drop is cheaper than two jobs.

Retail returns automation, equipment rental, repair services, subscription boxes