Skip to content
← All delivery answers

What are the package weight and size limits?

Short answer. Standard delivery supports up to 20 kg per package, 200 kg combined and 100 packages, subject to the selected vehicle’s smaller limits. A scooter supports at most 20 kg combined and 15 kg per package. Five 20 kg packages require at least a car; bulky boxes may require a van.

Best for
  • ✓ Checking whether an order is suitable
  • ✓ Mixed package sizes and quantities
  • ✓ Planning a larger collection
Limits and responsibilities
  • • These are booking limits, not a guarantee that a load is safe to lift
  • • Assisted lifting, pallets and loads outside the limits require a separately assessed service
  • • All packages are counted together, including orders for different drop-offs

How it works

  1. 01Weigh each individual package
  2. 02Multiply by quantity and include every package type
  3. 03Check the capacity guide and request a quote
get_quote

Related answers

Support