SMS notifications
Program name: RentADriver SMS notifications. The program is operated by RentADriver. Last updated 15 September 2026.
What we send
One-time sign-in passcodes and transactional delivery notifications: job offers, shift updates, and pickup and drop-off alerts. These messages are transactional only. We do not send marketing or promotional text messages through this program.
| Message type | What it says | When |
|---|---|---|
| One-time passcodes | A 6-digit code when you sign in to your RentADriver or RentADriver Go account with your mobile number. | When you ask for a code |
| Job offers | A delivery near you is available and waiting for a driver to accept it. | While you are on shift |
| Shift updates | Your shift started, is ending soon, or a job you accepted changed. | While you are on shift |
| Pickup and drop-off alerts | The driver is on the way, has collected the package, or has handed it over, with the tracking link. | Per delivery |
Who receives messages
Only account holders who explicitly opted in with their own mobile number. You opt in by ticking the SMS consent box next to the phone field when you create an account, or by turning SMS on in your notification settings. We never add a number that was not given to us by its owner, we do not buy or rent phone number lists, and we never share your number with third parties for their own marketing.
Consent is optional
Consent to receive text messages is not a condition of creating an account or of using the RentADriver service. The SMS consent checkbox is separate from accepting our Terms of Service and is unticked by default. You can create an account, sign in and work without it — sign-in codes and every notification are also available by email and in-app.
Message frequency
Message frequency varies. Messages are sent in response to something you or a delivery does, so the number depends on how often you sign in and how many deliveries you take part in.
Cost
Message and data rates may apply. RentADriver does not charge you for these messages; your mobile carrier’s standard rates apply.
Opting out
Reply STOP to any message to stop receiving text messages. We stop immediately and send one final confirmation. Reply START to opt back in. You can also turn SMS off per notification category in your account’s notification settings, or write to support@rentadriver.ai. Opting out of SMS does not close your account; we keep contacting you by email and in the app.
Help
Reply HELP to any message for help, or email support@rentadriver.ai. Carriers are not liable for delayed or undelivered messages.
Privacy and terms
Your mobile number and consent record are handled as described in our privacy policy. Use of the service is governed by our terms of service.
Contact
RentADriver ·support@rentadriver.ai